Having a website for your business is a given these days and it enables you to present your business online and sell or inform prospective users about your products and services.
But what happens when it's not working? When you can't receive or send e-mail?
A Hacked Website Is Nothing
Having a website hacked is clearly a worse case scenario and could cause your business serious damage.
However, your website doesn't need to be hacked to cause you a serious headache. Each day we backup all the websites on our servers and as per our recent service update "New Backup Procedures" we keep these for up to 3 months. But this is just a small part of keeping your website safe.
Keeping Your Website Updated
We update all websites under a retainer contract to ensure they are up to date and secure. This ensures that any plugins and components are up to date and your website is safe. Why do we do this? Well, from time to time exploits or weaknesses are discovered in the CMS (Content Management System) of the website, or in a plugin or component that the website uses.
Keeping these elements up to date ensures that your website and more importantly: Your online business can keep running.
The TRUE Cost
As we mentioned above, all our websites are backed up daily. Clients on retainer also get their websites updated to ensure they are secure and this costs just a few pounds a month.
But what if it isn't updated? Recently we had to rebuild an entire website for a new client as it wasn't updated prior to us being asked to take on the project. The first task was getting their website's e-mail up and running as all orders were placed over e-mail. Following that we rebuilt their website for them and ensured it was backuped up daily.
The cost? Well, far more than a few pounds monthly to ensure it was updated but the real cost of having a website and communication taken offline can never truly be realised.
What Can You Do?
Our suggestion would be that at least once a month, ideally weekly, login to your website's administration area and just check for updates. Backup your website first of-course because sometimes (in rare cases) an update can cause a conflict and make problems for you that could take hours to resolve.
Try and do this regularly and if you should ever have a problem make sure you have a backup and of at all possible every now and then take a backup off the server and keep it safe just in case.