Please Note: A "High" priority ticket should ONLY ever be used should your website be offline or electronic communication is not possible.
Please check your website via Server Heartbeat if you'd like to make sure it is active.
(Please get in touch if you'd like an account on Server Heartbeat).
Please Note: You require a maintenance contract or a subscription in order to use our support system.
Click Here to select a support option.
If your website is currently under development or a maintenance retainer is being paid for then support tickets are included in your contract.